Happy employees make for happy customers. Just think about it: When you go into a shop or other business and are greeted by cranky or apathetic employees, do you have a good experience with that business? Probably not.
As a manager or business owner, one of the best things you can do to boost employee morale is to be a good leader. Phoenix team building exercises can help, but your leadership and guidance have a stronger impact. Here are just a few ways you can create a happier team for your Phoenix business by being a good leader:
Empower Your Team
Micromanagement undermines productivity and innovation, and it hurts employee morale. No one likes to work with someone standing over their shoulder second-guessing everything they do or giving directions for everything they do.
You can make your employees happier by empowering them to make some of their own decisions. Allow them room to make some of their own decisions within certain parameters. Encourage creative thinking and reward innovation. Your employees will be happier, and they will come up with stronger ideas to promote your business and improve customer satisfaction.
Provide More Face Time
A boss who sits in the big office all day and rarely appears among employees takes on a mythical and intimidating status. Employees can start to feel like faceless, nameless cogs in the machine being controlled by some invisible framework.
You need to have more face time with your employees to develop a relationship with them and make them feel like important and valued members of the team. Don’t just send an e-mail. Stop by their offices for chats and check-ins. Offer “lunch and learns” with yourself and other leaders in the organization to give employees a chance to chat and get new ideas. Set up a mentorship program to inspire and coach. And don’t forget to host social events, as well. It’s important that employees get to know you and other employees outside of work also.
Set Up a Formal Review Process
Employees can’t know what’s going well and what needs improvement without feedback. Ongoing chats are great, but they can start to feel like lectures if they include a lot of critique. A formal review process provides the structure that employees need and gives them a chance to hear both praise and constructive criticism. They can feel motivated by their successes and have a clear path for improving and striving for their goals.
Be liberal in your praise both in the review and throughout the year. Employees thrive in knowing that their hard work is recognized, and they will be motivated to do even more.
The kind of leader you are sets the tone for your entire Phoenix team. Direct Effect can support your efforts to boost employee morale with formal corporate team building exercises in Phoenix that get you and your team on the same page about goals and communication. We provide on- and off-site exercises throughout Arizona, and we can customize our activities to meet your team’s particular goals. Call us today to learn more about how we can help your business.
6219 East Fairfield Street
Mesa Arizona 85205